Automation studio
Dry-run every assay on our modular lines to confirm sample logistics, LIS integrations, and compliance checkpoints.
- 30-day install blueprint included.
- Clinical validation kits prepackaged.
About
About Galaxy Diagnostics
Learn about our mission, values, and the specialists empowering infectious disease diagnostics for hospitals and laboratories.
Inside the lab
Clinical science that scales with your operations.
Our Raleigh and Lyon application studios combine biosafety level-3 labs with automation suites, letting partners validate workflows before hardware ships. Every program blends regulatory expertise with design thinking so diagnostics reach patients faster.
- Average go-live
- 42 days
- Sample capacity
- 4.8k / day
- Support satisfaction
- 98%
From site survey to first patient samples.
Scalable molecular throughput per hub.
Post-install CSAT from clinical lab partners.
99.4% uptime
Remote monitoring across 180+ connected analysers.
12 assay launches
Co-developed with reference labs on three continents.
Mission
Accelerating the infectious disease answer for every patient journey.
GalaxyDiag partners with hospitals, public health agencies, and specialty labs to deliver diagnostics that combine scientific rigor with operational excellence. We integrate assay innovation, instrument engineering, and frontline clinical expertise to keep modern laboratories ahead of emerging threats.
- ISO 15189 manufacturing and quality systems across every product line.
- Global infectious disease surveillance data informing each release.
- 24/7 application specialists embedded with our customers.
What partnering labs experience
Immersive validation suites, modular hardware, and embedded data services give your teams clarity long before go-live day.
Partner insights lounge
Walk through decision dashboards that translate instrumentation data into actionable LabOps and financial models.
- Benchmark peers across continents.
- Forecast reagent usage in minutes.
Contingency response theatre
Simulate outbreak surges with our response playbooks, surge kits, and 24/7 command center protocols.
- Scenario labs staffed year-round.
- Regulatory notifications templated.
Values
Patient-first science
We measure every launch by the time-to-treatment and public health impact it unlocks.
Operational trust
From sample accessioning to report delivery, our platforms are built for predictable uptime and regulatory clarity.
Collaborative innovation
We co-develop with multi-disciplinary teams—clinicians, epidemiologists, data scientists—to solve real laboratory bottlenecks.
How we work
- 1
Co-discovery sprint
Jointly map your infectious disease strategy, throughput targets, and compliance milestones.
- 2
Integrated deployment
Deploy modular analysers, assays, and middleware with onsite validation and digital training playbooks.
- 3
Lifecycle partnership
Dedicated success managers, remote monitoring, and periodic LabOps reviews keep your roadmap on track.
Certifications & partners
ISO 15189 & ISO 13485
Audited quality management systems supporting assay design, manufacturing, and field service.
CE-IVD & FDA programs
Regulatory pathways spanning CE-marked respiratory panels and FDA 510(k) submissions in progress.
Strategic alliances
Partnerships with leading academic virology labs, antimicrobial stewardship consortia, and bioinformatics teams.
Risk-free onboarding program
Every GalaxyDiag partnership starts with a transition squad, on-site engineering, and continuous adoption coaching so you can prove value before scaling spend.
- Dedicated transition manager assigned on day one.
- Performance-linked SLAs covering uptime and assay delivery.
- On-demand clinical consults included in subscription.
Leadership snapshot
Dr. Amina Kwan
Chief Scientific Officer
Medical microbiologist with 18 years of translational research leading syndromic panel development.
Marc Tremblay
VP, Laboratory Operations
Former hospital LabOps director specialising in high-throughput molecular automation and Lean rollouts.
Elena Dubois
Head of Clinical Partnerships
Builds global partnerships connecting public health agencies with GalaxyDiag epidemic intelligence.